A customer-focused quality management system

// For maximum customer satisfaction

Our intelligent MES IIoT-driven platform is designed specifically for life sciences and is cGMP and 21 CFR Part 11 compliant. Go from planning to product delivery seamlessly, while maintaining compliance so that critical drugs get to market safer and faster.

CHANGE MANAGEMENT

Updates, new releases, new versions are integrated in our products following GxP requirements.

VALIDATION & MARKET RELEASE

We ensure to provide to our customer validated solutions. Our team tests with documented evidence new or updated products prior to release to the market.

DOCUMENTATION, COMPLIANCE & TECHNICAL KNOWLEDGE

We leverage the technical knowledge of our consultants during the development of new products in order to provide you a series of high-level, user-friendly documents.

CONTINUOUS SUPPORT & CONNECTION WITH OUR CUSTOMERS

Real-time communication system in order to provide guidance & support to our customers in their processes. We provide a ticketing system where you can view at all times the progress of your request and interact in real-time with our consultants.

REGULATORY SUPPORT

Vimachem can provide you regulatory support in your pharmaceutical track & trace processes including technical onboarding, track & trace events reporting across a multitude of markets.

TRAINING SESSIONS

Vimachem ensures continuous training for our consultants in order to stay updated with the regulatory requirements and the latest trends.

In addition, Vimachem organizes training sessions for your team about:
A.
GxP Validation & Compliance

B.
Regulatory expectations for specific markets

C.
Integration with your Quality Management System

We have developed the Quality Management System centered around the customer needs.

--
Certifications
Vimachem quality management processes have been certified from TUV and comply with the ISO 9001:2015 and No ΔΥ8δ/ΓΠ οικ/1348 standards.
ISO 9001